Charlotte is responsible for supporting the operational and financial management of SPRING. She has over five years of experience in the operational management of social and economic empowerment and governance programmes, with a focus on Southern Africa, North Africa and the Middle East. Charlotte has worked on a broad range of projects run by institutional donors, NGOs, INGOs and media networks, including Triple Line Consulting, WarChild UK and Al Jazeera. She holds an M.SC. in Violence, Conflict and Development, from the School of Oriental and African Studies and a BA Honours in Arabic Studies from the University of Manchester.